During festivals, in an event that a gift item that you have ordered is out of stock, we will mail you an option of an alternate product. If we do not hear back from you within 24 hours, we will proceed with sending you the alternate item since we know that you are sending it to your loved one(s) on a special occasion and we would not want anything to dampen the spirit of the occasion.
Since flower arrangements are hand-made, there may be a slight variation from the picture shown. Occasionally, substitution of flowers is necessary due to temporary and/or regional unavailability issues.
In case of cakes, there might be slight variation in the product in terms of design and shape depending on local availability. Occasionally, substitution of flavours/designs is necessary due to temporary and/or regional unavailability issues.
In case of substituions, we will ensure we deliver the product as close as possible to the description/photograph shown and will only substitute items of equal or higher value.
FloraZone.com is backed by people having decades of experience in providing online flowers and gifts delivery service. We understand the value of your emotions and deliver your gifts on time with 100% Satisfaction Guarantee.
We provide same day delivery service for orders placed before 5 PM in most cities in India.In case you want your order to be delivered same day even after 5 PM, please call us at +91-8588-000-909 to enquire.
We are obsessed with our customers and always try to provide immediate resolution of any issue. Please email us at support@florazone.com or call us at +91-8588-000-909 for any query.
Want to surprise by being the 1st to wish your loved ones as soon as their special day begins? Choose midnight delivery option while placing order. We'll deliver fresh flowers and cake exactly at midnight to make it memorable for you.
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